An emergency and information number for foreigners and migrants in Dresden

The Helpline Dresden is a 24/7 emergency hotline for foreigners and migrants in English and German. The Helpline Dresden is a 24/7 emergency hotline for foreigners and migrants in English and German. Additionally we offer support in Arabic at certain times.*

We help in emergencies by

... translating your request to the police and to other emergency services.

... putting you in touch with other counselling services.


The Helpline Dresden provides information on everyday life problems via phone** or via e-mail.

The Hepline Dresden documents discriminatory and racist incidents.


The Helpline Dresden consists of two employees and roughly 25 active volunteers who have been trained for this type of work.


English&German | confidential | reachable at all times

*
Emergency and counselling service additionally in Arabic:
Wed+Fri 6pm-9pm & Sat+Sun 3pm-9pm
Nocturnal emergency phone additionally in Arabic:
Wed, Fri, Sat, Sun 9pm-9am

**
Via Helpline Mo-Fr 9am - 12noon & 2pm - 5pm
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