An emergency and information number for foreigners and migrants in Dresden

The Helpline Dresden is a 24/7 emergency hotline for foreigners and migrants in English and German. The Helpline Dresden is a 24/7 emergency hotline for foreigners and migrants in English and German. Additionally we offer support in Arabic at certain times.*

We help in emergencies by

... translating your request to the police and to other emergency services.

... putting you in touch with other counselling services.


The Helpline Dresden provides information on everyday life problems via phone** or via e-mail.

The Hepline Dresden documents discriminatory and racist incidents.


The Helpline Dresden consists of two employees and roughly 25 active volunteers who have been trained for this type of work.


English&German | confidential | reachable at all times

*
Emergency and counselling service additionally in Arabic:
Wed+Fri 6pm-9pm & Sat+Sun 3pm-9pm
Nocturnal emergency phone additionally in Arabic:
Wed, Fri, Sat, Sun 9pm-9am

**
Via Helpline Mo-Fr 9am - 12noon & 2pm - 5pm

Mehr lesen

Contacting the Helpline / Kontaktaufnahme mit der Helpline

Call / Anruf Written enquiry / Emailanfragen

Beiträge filtern

Ausschreibung 9. August 2019

Call for volunteers! Freiwillige gesucht!

We are looking for new volunteers talking English, Arabic and German especially for our trilingual telephone shifts...
*****
Wir suchen wieder neue Freiwillige die Englisch, Arabisch und Deutsch sprechen mit Blick auf unsere dreisprachigen Telefonschichten...