A multilingual helpline for people in Dresden

The Helpline Dresden is a 24/7 emergency hotline for foreigners and migrants in English and German. Additionally we offer telephone shifts in Arabic: Helpline Dresden.


We help in emergencies by

... translating your request to the police and to other emergency services.

... putting you in touch with other counselling services.

The Helpline Dresden provides information on everyday life problems via phone or via e-mail.

The Hepline Dresden documents discriminatory and racist incidents.

The Helpline Dresden consists of two employees and roughly 25 active volunteers who have been trained for this type of work.


confidential | reachable at all times


Important note: In emergency situations always try to call police (110) or rescue service (112) first!